“So how much are your hearing aids…?”
How many times have you been asked that question by a customer, and not been able to give a direct answer?
Well at Specsavers, we genuinely care about our customers getting the right hearing aids at a great price. No sales pitches, no hidden fees. Instead, we insist our audiology experts place the focus on customer needs and disclosing the costs of hearing aids – upfront!
Our mantra has always been to bring affordable and accessible hearing solutions to everyday New Zealanders. In the process, we’ve ruffled more than a few feathers by calling out the lack of price transparency and support for putting the customers’ needs first.
But our customers love us for it… and that is what’s important!
“Specsavers are focused on doing what’s best for the customer. They seek to make hearing aids normalised and affordable for everybody. First and foremost, they aim to normalise testing and taking care of one’s hearing health is something that has previously been lagging in New Zealand,” says Zoe Alexander, partner at two Specsavers locations – Richmond and Nelson, NZ.
So, isn’t it time you felt supported to make a difference, and comfortable answering the question about the cost of hearing aids BEFORE your customers have even started their journey towards better hearing?
If you’re ready to put your customers’ care and needs first, then talk to our Specsavers Audiology team. We have new stores opening across New Zealand which are available for partnership. Contact Paul Rolfe on +64 027 313 4465 or email email@example.com