In this day and age “flexibility” has become an essential ingredient in everyone’s work/life balance. But what is flexibility? And how can you achieve it working for someone else?
At Specsavers, we believe in offering our partners true flexibility, which covers day-to-day operational responsibilities, clinical decision-making, and business growth.
After all, with Specsavers, it’s your business.
Freedom over your day
So, what do we mean when we say flexibility? We mean complete autonomy over your diary.
This means the flexibility to put your customer first, whether that’s extending appointments if needed, or opening outside of regular business hours (i.e. weekends, late nights) to give your customers the best possible experience.
It’s about empowering you to go above and beyond so that the customer always comes first. You do what’s right for your customers and your business, and we will support the decisions you make.
“Being a partner allows me to make the day-to-day decisions that help me to provide an excellent customer experience while having the backup and support behind the scenes leaving me to focus on the customer as much as possible,” says Rangiora and Hornby partner Claire Stacey.
At Specsavers, we only partner with experienced and passionate clinicians. We trust your clinical expertise and leave all the clinical decision-making to you.
Yes, we have a framework and a structure to support you – from clinical advisers, Audiology Relationship Managers to partner forums – you’re not alone, but we know you know how to do your job.
Business growth, not KPIs
At Specsavers, we don’t believe in setting KPIs or sales targets. Instead, we’re focused on helping you grow your business.
We are passionate in our drive to provide genuine customer-centric care that means the decisions our partners make, together with their customers, are based purely on want and need without any KPI-driven sales pressure.
“Working in a private setting for many years – I have seen a lot of customers who will benefit more with better technology hearing aids but just couldn’t afford them as the cost is too much for them,” says Whangarei partner Jerico Balsalubre.
“Now with Specsavers, and their focus on transparent pricing, not KPI’s, I can make sure my customers get the best hearing care service at a very competitive price point.”
So, if you’re looking for true flexibility in your work – talk to us about partnership today.
Contact Julia Hewagama on 0800 337 899 or email firstname.lastname@example.org for a confidential, no-obligation discussion.